Superior Family Private Bathroom Twin Room
- 2 Single beds
Ryokan · Hakone · Kanagawa
Onsen Guest House Tsutaya
A modern ryokan in Hakone with hot spring baths, a 13-minute walk from Sengenyama, and private parking on site.
- Hot spring bath and open-air bath
- 13-minute walk to Sengenyama
- Private parking for JPY 1000 per day
9.2
Perfect
2625 reviews
Booking.com 9.2 · 2625 reviews
About
Onsen Guest House Tsutaya
Onsen Guest House Tsutaya is a 2-star ryokan in Hakone, Kanagawa, Japan. It sits in the Sokokura area, about 13 minutes on foot from Sengenyama. The property offers modern comforts like a lift, vending machines, and a private parking lot for JPY 1000 per day. Guests can enjoy a hot spring bath, an open-air bath, and a public bath, along with a shared kitchen and free toiletries.
The ryokan has a high guest rating of 9.2 from 2625 reviews, with particularly strong scores for value (9.6), rooms (9.5), and service (9.5). It offers a range of rooms from dormitories to family rooms with private bathrooms and mountain views. The property is smoke-free and does not allow pets.
- No smoking on site
- Wi-Fi
- On-site car park
- Safe deposit box
- No pets allowed
- Security
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Excellent value for money — Guests rate the value at 9.6, the highest of all categories.
- Great location for exploring Hakone — A 13-minute walk from Sengenyama and close to bus and train stations, with a forest view from some rooms.
- Relaxing hot spring baths — Both indoor and outdoor onsen baths are praised as beautiful and peaceful, with mountain views.
- Well-equipped common areas — Guests highlight the cozy common area, shared kitchen, and vending machines as pluses.
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Worth weighing
4 to weigh- Check-in window is narrow — Check-in is only from 15:00 to 22:00, so late arrivals may be an issue.
- Parking costs extra — Private parking is available but costs JPY 1000 per day, adding to the expense.
- Not all rooms have private bathrooms — Standard twin rooms and family rooms share bathrooms, which may not suit all guests.
- No pets allowed — The ryokan does not permit pets, limiting options for those traveling with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Shared Bathroom Twin Room
- 2 Single beds
Dormitory Room Female only
- 1 Bed in shared room
Dormitory Room Mixed
- 1 Bed in shared room
Family Shared Bathroom Room
Family Private Bathroom Twin Room
- 1 Double bed,3 Bunk beds,2 Single beds
- Mountain view
- Private bathroom
Superior Private Bathroom Twin Room
- 2 Single beds
- Mountain view
- Private bathroom
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Bath & Wellness
- Hot spring bath
- Open-air bath
- Public Bath
- Free toiletries
Facilities
- On-site car park
- Lift
- Vending machines
- Shared kitchen
- Electric kettle
Comfort & Safety
- Air conditioning
- Heating
- Safe deposit box
- Smoke detectors
- Fire extinguishers
Room Amenities
- Flat-screen TV
- Curtains
Services
- Wi-Fi
- Luggage storage
- Security
- Key card access
- Key access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.2/10 from 2,625 reviews
Booking.com · 9.2 · 2625 reviews
9.2Verified guest“The shared lounge is snug and has everything you need.”
9.2Verified guest“I had a comfortable stay alongside other travelers. The location, just a short walk from the bus stop, was ideal, with a convenience store and bakery right next door.”
9.2Verified guest“The setting was beautiful, close to all the places we wanted to visit. The staff were friendly, and the room was a good size with air conditioning and the promised view.”
9.2Verified guest“The common area is welcoming, perfect for relaxing with a book and soft music. The kitchen is well set up for cooking, and I especially loved the mountain view from the onsen – a truly peaceful experience.”
9.2Verified guest“Stopped here before and the room was exceptionally clean, with a kitchen. The hotel was near the bus stop and a 5-minute walk from the train station, facing a lovely forest.”
9.2Verified guest“The hotel's riverside location was gorgeous. It felt modern and stylish, and I had a private bathroom.”
04 — Location
Getting around Hakone
The property sits in Hakone.
Sengenyama: A 13-minute walk from the ryokan, this area is a key landmark for guests.
Transport: The property is close to a bus stop and about a 5-minute walk from the train station, making it easy to explore Hakone.
Local amenities: A convenience store and a bakery are right next door, handy for snacks and breakfast.
Sokokura 240‐1, Hakone, Kanagawa, 250-0403, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-22:00
- Check-out
- By 06:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 7 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 22:00, and check-out is from 06:00 to 11:00.
Is parking available?
Yes, there is a private parking lot on site for JPY 1000 per day.
Are pets allowed?
No, pets are not allowed at the ryokan.
Does the ryokan have hot spring baths?
Yes, guests can enjoy a hot spring bath, an open-air bath, and a public bath.
Are there rooms with private bathrooms?
Yes, some rooms have private bathrooms, such as the Superior Family Private Bathroom Twin Room and the Family Private Bathroom Twin Room. Other rooms share bathrooms.
Is there a shared kitchen?
Yes, there is a shared kitchen available for guests to use.
The bottom line
With its hot spring baths, convenient location, and high value rating, Onsen Guest House Tsutaya is a solid choice for budget-conscious travelers wanting a traditional Japanese experience in Hakone.
9.2A well-rated ryokan with strong value, though check-in hours and shared bathrooms are worth noting.
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